This is a launch-ready product draft based on MindStages' current data flow. It should be reviewed by qualified Canadian privacy counsel before public release.
1. What this policy covers
This policy explains how MindStages collects, uses, stores, and shares personal information when you use our website, application, and related services. MindStages is designed for individual learners and educators; institution-specific terms may also apply when your institution provides access.
2. Information we collect
We collect account information such as your email address, display name, profile image, and authentication data. We also collect information you create or provide in the service, including learning stages, course materials, documents, chats, prompts, responses, feedback, audio, and generated media.
To provide and improve the learning experience, we process activity and learning information such as course or organization membership, stage progress, playback state, saved items, follows, feedback, generation history, and service-usage records. We may also process settings and preferences, including configured AI-provider choices and voice preferences.
3. How we use information
We use information to operate and secure the service; authenticate accounts; create and deliver learning experiences; respond to requests; maintain your learning history; provide support; administer subscriptions; and understand service usage. We do not use your private learning content to advertise to you.
4. AI processing and service providers
MindStages uses AI and media-processing providers to provide features such as chat, course generation, document processing, image or video generation, transcription, and speech. When you use one of these features, the relevant prompt, course content, document content, or media may be sent to the provider selected for that feature. Depending on the provider, processing may occur outside Canada.
Our application is designed to avoid including direct account identifiers such as your email address in AI prompts. Do not include sensitive personal information about yourself or others in prompts, uploaded materials, or conversations unless you have a lawful basis and authorization to do so.
5. Payments
Payments are processed by Stripe. Stripe receives the payment information needed to process your subscription. MindStages receives and stores limited billing information such as your Stripe customer and subscription identifiers, payment status, and transaction records. We do not store full payment-card numbers or CVV codes.
6. Storage, sharing, and security
We use Supabase for authentication, database, and storage services. We share personal information only with service providers that help us operate MindStages, when required by law, or when you direct us to share content. Access controls are designed to keep private content available only to authorized users; content you choose to publish or share can be viewed by the audience you select.
7. Retention
We retain account and learning information while your account is active, and for a limited period afterwards where necessary for security, legal obligations, dispute resolution, or operational continuity. We aim to minimize retention of generation inputs and raw activity data. Specific retention periods may change as the service develops and will be reflected here.
8. Your choices and rights
You can update certain account information in MindStages. You may request access to, correction of, export of, or deletion of your personal information, subject to applicable law and legitimate operational or legal requirements. For organization-provided accounts, we may coordinate with your institution.
9. Cookies
We use essential cookies to keep you signed in, maintain security, remember language and service preferences, and support authorized navigation across MindStages subdomains. We do not currently use advertising cookies.
10. Contact
For privacy requests or questions, contact hello@mindstages.co with the subject line “Privacy”. We may update this policy as our service or legal obligations change.